Information regarding orders and subscriptions for journals, books, eBooks and packages.
Journals and eBooks
All prices are subject to change without prior notice. Existing subscribers will be notified in such an event. Prices are exclusive of VAT, and include shipping and handling.
Subscriptions run per calendar year, and will automatically renew unless otherwise specified.
Digital subscriptions are provided via IP authentication. Print subscriptions also include digital access. Please refer to our terms of digital access for license information.
Please contact firstname.lastname@example.org for all subscription enquiries and orders. Orders can also be placed with your usual bookseller or subscriptions agent.
Subscribers have the right to cancel within 14 days of access being granted for a full refund. If the cancellation occurs within the first 14 days of a new subscription (not a renewal), all content access will be revoked.
Cancellations requested after the initial 14 day period are not eligible for refund. Content will be provided until the end of the subscription period. Access to any content covered by the subscription will be maintained in perpetuity.
Subscribers have the right to cancel within 14 days of dispatch of the first issue for a full refund. Cancellations requested after this time will be refunded on a prorated basis.
In the case that digital content has been accessed, we reserve the right to revert to our digital cancellation policy and refund only the difference between a print and digital subscription.
Changes of Address
Please report any change of address at least 4 weeks before it is to take effect, giving both current and future address, and the title of the journal(s) to which you subscribe.
Claims for journal issues not received should be made promptly - at the very latest immediately upon receipt of the issue succeeding the missing issue.
Claims for print books not received as part of the eBook print add-on should be made within one calendar year after publication.
Back volumes of our journals are available at the current subscription rate per volume. Please contact email@example.com for more information.
Sample copies of our journals are available on our website. To request a print sample please contact firstname.lastname@example.org.
EMS Press books may be ordered from your bookseller or directly from the publisher. Please email orders to email@example.com, or to our international order fulfilment service:
LKG GmbH, attn. Ayleen Schmidt Email: firstname.lastname@example.org Phone: +49 34206 65 108 Fax: +49 34206 65 110
Leipziger Kommissions-und Grossbuchhandelsgesellschaft GmbH An der Südspitze 1-12 04571 Rötha Germany
All prices are subject to change and do not include shipping and handling.
All orders must be paid in Euro and are dispatched upon payment. Orders are subject to national VAT regulations.
Returns must be preauthorised - failure to do so will result in delays and refunds may not be processed.
For all enquiries, including returns, please contact email@example.com.